Title: Why Some Customers Don't Have fbclid or fpb Parameters: A Brief Explanation
Published February 21, 2024
Topics:
Question
Why do some customers not have the fbclid or fpb parameter in Able CDP?
Answer
Q: Why do some customers not have the fbclid or fpb parameter in Able CDP?
A: This occurs when the tracking script doesn't detect a click ID parameter, and Facebook Pixel fails to assign an identifier cookie to the user's browser. It's a rare occurrence, sometimes linked to the Android Facebook App in-app browser present in the user-agent header. There are speculations that Facebook may hinder Google Tag code from running correctly in its browser. Alternatively, it could be due to privacy-oriented browsers blocking the Facebook Pixel and click ID parameters.
Q: Does this issue have a significant impact on reporting?
A: No, it's quite rare, and thus its impact on reporting is minimal.
Q: What steps does Able take to mitigate the impact of these blocking attempts?
A: Able sends all available information to the Facebook CAPI, including phone numbers and emails. This increases the likelihood of accurate conversion attribution by Facebook Ads.
What's next?
- Learn more about how Able Customer Data Platform helps to track customer journeys and solve attribution problems
- Review our solutions for tracking and attribution needs